La Foire Aux Questions

Sur cette page, vous trouverez les questions fréquentes du site.

How are the sewing lessons going?

Their duration is 2h30 on Monday and 3 hours on Tuesday and Thursday You can take a lesson alone or in a group of up to 3 people so that everyone follows at their own pace You can carry out a personal project or learn basic techniques or specific techniques, everything is possible! The lessons provided are adapted to your level of sewing and the accompaniment is done step by step
How are the patchwork lessons?

You can buy a voucher for a 3-hour session or a voucher for 4 lessons valid for 2 months (less expensive) 3 people maximum per lesson You can discover the techniques or improve your skills Learning various traditional or modern techniques by machine or by hand
Are the colors in the photos reliable?

We do our best to ensure that the photos match the products as closely as possible. However, colors may vary slightly. You can go to the store if you have any doubts, or ask us for more photos by email.
Can I pay in several installments?

Yes, this option is possible thanks to Paypal. All you need is a Paypal account to benefit from payment in 4x.
What is the cost of overhauling my family machine?

If it is a Bernina machine (sewing machine, embroidery machine, module and serger): the cost will be 75€ If it's another brand (sewing machine): the cost will be 85€ If it's another brand (embroiderer and serger): the cost will be 95€ Included in this package: cleaning, lubrication, adjustments and tests. The machines are kept for up to a year and a day. Beyond that, they can no longer be claimed and can be resold at the price of the value of the repair.
What is the cost of repairing my family machine?

The cost of your repair includes: An estimate of 20€ to examine the problems with your machine and determine if it is repairable If your machine can be repaired: the cost of the repair, estimated at €69 including tax per hour before deducting the €20 from the estimate The price of any parts to be changed The warranty is valid for 2 months.
How soon will my machine be repaired?

Our technician Fabrice is often on the road for industrial maintenance. He divides his working time between professional emergencies and revisions of family machines. Thus the deadlines vary according to its workload. The repair time can take up to a month. An estimated time will be given to you when you drop off your machine. The whole team is mobilized to satisfy you as soon as possible.